CareerPlan

Senior Growth Lead (Patient Experience)

Toronto, ONRemoteFull-time2026-11-06 → 2026-11-10

Core

Define and lead growth strategy for the patient experience, driving patient activation, conversion, retention, and lifecycle engagement to improve first-purchase conversion, repeat purchases, and sustainable revenue growth.

Role type

Senior Growth Lead (Patient Experience)

Builds

Patient-facing product launches, partnerships, and expansion initiatives

Domain

HealthTech / Ecommerce

Required skills

Growth strategy, team management, go-to-market planning, funnel analytics, cohort analysis, experimentation design, positioning and messaging, cross-functional leadership, KPI definition, executive stakeholder management

Preferred skills

Healthcare/HealthTech experience, AI and automation for growth

Technologies

None explicitly stated

Responsibilities

Own growth strategy and performance across patient activation, conversion, retention, and lifecycle engagement; Manage the growth marketing team; Lead cross-functional go-to-market planning for product launches and partnerships; Align target audiences and success measures; Define growth KPIs and reporting frameworks; Partner with Product, Design, Engineering, and Commercial teams to improve patient adoption; Develop positioning and value narratives; Build experimentation roadmaps across multiple channels; Use data to guide strategic decisions; Establish scalable operating processes; Influence executive stakeholders on growth priorities.