Dispatch Operator
Core
Coordinate and deliver operational outcomes by dispatching work orders, managing contracts, and resolving scheduling issues for essential infrastructure services.
Role type
Dispatch Operator
Builds
Operational efficiency and resource deployment for infrastructure maintenance and management services
Domain
Infrastructure services / Operations management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Dispatching work orders, managing competing priorities, coordinating with subcontractors, resolving scheduling and access issues, maintaining accurate system records, meeting KPIs
Preferred skills
Multitasking across systems, handling challenging conversations, tech savviness
Responsibilities
Dispatch work orders and ensure high-priority jobs are allocated within required timeframes, Manage multiple contracts, balancing competing priorities and tasks, Coordinate with subcontractors and site supervisors to resolve scheduling and access issues, Action and resolve tickets including overdue work orders, reallocations and cancellations, Deliver a positive customer experience while achieving KPIs and maintaining accurate system records