אחראי/ת שירות ותפעול
Core
Managing customer service operations, technician dispatch, and order fulfillment for a technical service team.
Role type
Operations and Customer Service Coordinator
Builds
Operational continuity and customer satisfaction for technical services
Domain
Technical Services / Field Operations
Deliverable
client delivery
Required skills
Customer service, order management, dispatch coordination, inventory management, SLA tracking, RMA processing, data entry
Preferred skills
Prior experience in operational/service/call center roles, familiarity with systems
Technologies
Office applications, internal order management systems