Senior Account Manager
Core
Build trusted partnerships with universities and higher education institutions across Australia and New Zealand to enhance student outcomes, reputation, and performance.
Role type
Senior Account Manager (Higher Education)
Builds
Strategic partnerships and commercial value for QS's higher education analytics and services portfolio
Domain
Higher Education / Education Analytics
Deliverable
client delivery
Required skills
Strategic account management, commercial growth, executive relationship management, portfolio performance management, stakeholder engagement, cross-functional collaboration, problem-solving, industry conference participation
Preferred skills
Experience in higher education sector, ability to travel interstate and internationally
Technologies
AI-enabled tools for account management and insights
Responsibilities
Build and nurture strong relationships with senior and executive-level clients; Develop and implement strategic account management plans with clear KPIs; Act as the primary point of contact for client queries; Collaborate with cross-functional teams to deliver on client needs; Provide strategic input into client group initiatives to shape account direction
Seniority
Senior, hands-on IC
