Associate Account Director
Core
Managing a diverse portfolio of institutional partners to drive engagement, satisfaction, adoption of services, and revenue growth.
Role type
Associate Account Director (frontline relationship owner)
Builds
ApplyBoard's services and strategic programs for international student advisors and educational institutions
Domain
Education technology / Study abroad services
Deliverable
client delivery
Required skills
Account management, partnership development, relationship management, CRM usage, data analysis, issue resolution, strategic insights
Preferred skills
Hubspot experience, education sector background
Responsibilities
Foster strong relationships with institutional partners, drive improvements in retention and satisfaction scores, promote usage of ApplyBoard tools, identify upsell and cross-sell opportunities, address partner inquiries and resolve issues, leverage CRM for performance tracking, collaborate with Destination teams and Regional Leaders, monitor weekly enrollment pipeline and application quality, provide strategic referrals for enterprise partnership pursuits
