Account Manager
Core
Drive sales growth and manage complex customer relationships for Ex Libris library software and Research & Analytics solutions in the higher education and research sectors.
Role type
Senior Account Manager (Enterprise Sales)
Builds
Library services platforms, research intelligence solutions, and associated professional services
Domain
Higher Education, Libraries, Research Institutions, Government
Deliverable
product features
Required skills
Enterprise solution selling, strategic account planning, cross-selling and upselling, stakeholder management, sales forecasting, solution development
Preferred skills
Experience in higher education, libraries, or information services markets, managing complex buying centers
Technologies
Ex Libris, Research & Analytics, Academic Workflow solutions
Responsibilities
Achieve sales targets and identify upselling opportunities, manage opportunities through the full sales cycle, develop strategic account plans, build relationships with diverse buying centers, partner with Product Sales and Customer Success teams, maintain awareness of industry trends
Seniority
Senior, hands-on IC