Operations Administrator
Core
Support the delivery of team KPIs and SLAs for Downer Direct's Social Infrastructure & Citizen Services business by managing end-to-end work order processes and ensuring operational excellence.
Role type
Operations Administrator
Builds
End-to-end work order management processes for various contracts
Domain
Social Infrastructure & Citizen Services (SI&CS)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
MS Office (Excel, Word, PowerPoint, Teams), contract KPI interpretation, work order management, data management, stakeholder relationship building, contract compliance monitoring, prioritization and deadline management
Preferred skills
Facilities or contract management experience, contract management systems experience
Responsibilities
Ensure efficient workflows are followed, manage tight timelines, support contract compliance, maintain best-practice administrative standards, perform general administration and operation coordination
Seniority
Individual Contributor
