Operation Analyst
Core
Support the service & project team on all operations administrative tasks including order fulfillment, scheduling, purchase requests, warranty processing, and Salesforce data management.
Role type
Operations Analyst (Administrative)
Builds
Service order fulfillment, scheduling, purchase requests, warranty certificates, and service performance dashboards.
Domain
Industrial manufacturing (Electrical business)
Required skills
ERP (SAP), Microsoft Office, Excel, Order processing, Scheduling, Purchase Requesting, Warranty management, Salesforce data management, Quality Management System (QMS) support
Preferred skills
Advance Diploma or Bachelor Degree, 5+ years administrative experience
Technologies
SAP, Salesforce, Microsoft Office
Responsibilities
Manage order fulfillment from PO receipt to delivery and billing; Plan and bill contract PM servicing; Liaise with warehouse for material movement; Issue purchase requests for spare parts; Handle warranty enquiries and process certificates; Maintain and validate service records in Salesforce; Support QMS implementation and continuous improvement.