Business Relationship Manager, Sr
Core
Senior Business Relationship Manager strengthening strategic partnerships and enhancing IT security services delivery within a complex public-sector environment.
Role type
Senior Business Relationship Manager (IT Security)
Builds
IT security services and strategic partnerships for government agencies
Domain
Public sector / IT Security
Deliverable
client delivery
Required skills
Strategic relationship management, Client needs assessment, Stakeholder coordination, Service consultation, Issue and escalation management, Strategic planning, Meeting facilitation, Supplier collaboration
Preferred skills
Government experience, Public-sector operations knowledge
Technologies
Microsoft Office, CRM software
Responsibilities
Build and maintain long-term relationships with government agencies and external suppliers; Identify client objectives and recommend tailored IT security solutions; Act as central point of contact for Virginia Commonwealth agencies; Provide informed advice on security products and services; Address client concerns and supplier disputes; Monitor client feedback to ensure high service quality; Participate in strategic planning to expand security services; Lead stakeholder meetings and prepare reports.
Seniority
Senior, hands-on IC