Manager, Solutions Consulting (German Speaking)
Core
Spearhead pilot projects and onboarding processes to integrate new clients into the Synthesia AI video platform, ensuring seamless adoption and strategic value realization.
Role type
Manager, Solutions Consulting (Services)
Builds
Pilot programs and onboarding workflows for enterprise clients
Domain
AI video platform / Enterprise skill development / SaaS
Deliverable
client delivery
Required skills
SaaS services management, team leadership and mentoring, strategic planning, project management, CRM proficiency (Salesforce), data-driven insight application
Preferred skills
Master's degree, relevant certifications
Technologies
Salesforce
Responsibilities
Design and oversee pilot projects to demonstrate strategic value; manage comprehensive client onboarding; collaborate with Sales, Customer Success, and Product teams; develop onboarding methodologies; define performance metrics for onboarding phases; collect and analyze feedback to refine service offerings
Seniority
Manager, hands-on leadership