Account Manager
Core
Manage a portfolio of customers across the Brennan solution stack, driving customer experience, patch retention, and growth to meet targets.
Role type
Account Manager (IT/Technology)
Builds
Customer relationships, strategic roadmaps, and commercial proposals for IT, cloud, data, networking, unified communications, voice, and telephony solutions.
Domain
IT Services / Managed Services Provider (MSP)
Deliverable
client delivery
Required skills
consultative sales, C-suite engagement, strategic planning, proposal writing, bid management, cross-sell/up-sell execution
Preferred skills
MSP or service integrator background, experience in outsourced service delivery, commercial acumen
Technologies
cloud, data, networking, unified communications, voice, telephony
Responsibilities
Engage with customers to identify new business opportunities; serve as primary contact for a defined portfolio; lead strategic planning sessions and workshops; prepare proposals, contracts, and tender responses; manage bids end-to-end with cross-functional teams.