Booking Support
Core
Assist customers with travel reservations, changes, and booking details across flights, hotels, and transportation.
Role type
Booking Support Representative
Builds
Travel reservations and itinerary updates
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
Customer service, online booking systems, organization, attention to detail
Preferred skills
Hospitality experience
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks
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