Einsatzplaner (m/w/d)
On-site
Core
Coordinating service technicians, suppliers, and internal departments to schedule and track service orders for customers.
Role type
Service operations planner
Builds
Service schedules and order tracking for Johnson Controls clients
Domain
Building technology / HVAC services
Required skills
Customer requirement analysis, Technician coordination, Supplier coordination, Order tracking, Cost control, Invoice processing, Complaint resolution
Preferred skills
Salesforce, Technical background, Commercial training
Responsibilities
Coordinate service technicians and resolve scheduling conflicts, Coordinate suppliers and external trades, Track planned and unplanned service orders, Assist with cost control and billing, Review and approve supplier invoices, Resolve customer and supplier complaints