Department Coordinator
Core
Coordinate service schedules, manage dispatch activities, and ensure efficient service delivery for commercial, industrial, and residential door, docking, and security products.
Role type
Department Coordinator (Operations/Dispatch)
Builds
Service schedules and dispatch workflows for field technicians
Domain
Commercial/Industrial door and security product distribution and maintenance
Required skills
Dispatch scheduling, documentation management, multi-tasking, Microsoft Office proficiency, professional communication
Preferred skills
1+ year of relevant experience, organizational skills, time management
Responsibilities
Build effective dispatch schedules, manage the dispatch process, monitor dispatch pools and coordinate with warehouse, handle incoming calls, manage email communications, update work orders, audit paperwork, create service and sales requests
Seniority
Entry-level to Junior