Servicekoordinator (m/w/d)
Core
Coordinating service orders, scheduling technician visits, and managing customer inquiries to ensure timely maintenance and repair of client facilities.
Role type
Service Operations Coordinator
Builds
Service dispatch schedules and maintenance plans for client installations
Domain
Facility maintenance and technical service operations
Required skills
Order management, telephone communication, scheduling, customer service, material procurement, subcontractor coordination, data entry, MS Office
Preferred skills
Technical understanding, English language skills
Responsibilities
Order control of service requests, telephone fault intake and appointment scheduling, coordination of service dispatches and maintenance schedules, tracking of materials and services, handling customer and supplier inquiries, ordering subcontractor services, data entry in service control system, creating short quotes
Seniority
Mid-level, hands-on operational role