Instructional Designer/Learning Experience Designer (Commercial, Products, and Service Solutions - Sales Focus)
Core
Design and develop global sales enablement programs, training, and performance support tools to help sellers understand customer needs and position building systems and services.
Role type
Senior Instructional Designer (Sales Enablement)
Builds
Sales training programs, role-based skill development modules, and performance support tools for a global commercial team.
Domain
Building technology / Smart cities / B2B Industrial Tech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, storyboarding, adult learning theory, stakeholder communication, project management, needs analysis, organizational development, change management, evaluation models (Kirkpatrick, Phillips ROI), ADDIE, Agile
Preferred skills
Experience in Commercial/Sales training, Industrial Tech B2B solutions, global team collaboration, innovative learning technologies
Technologies
Workday Learning platform, various learning management systems
Responsibilities
Design intuitive learning tools and sales programs; conduct discovery and needs analysis with stakeholders; act as an internal consultant to create holistic solutions; support new product launches with targeted training; establish measurement plans with key business metrics.
Seniority
Mid-to-Senior, hands-on IC