Instructional Designer/Learning Experience Designer (Commercial, Products, and Service Solutions - Sales Focus)
Core
Design and develop innovative learning solutions, sales enablement programs, and performance support tools to help Johnson Controls' global sales organization understand customer needs and communicate product value.
Role type
Senior Instructional Designer / Learning Experience Designer (Sales Enablement)
Builds
Global training programs, sales enablement materials, and performance support tools for building systems and services.
Domain
B2B Industrial Technology / Building Systems / Sales Enablement
Required skills
Instructional Design, Storyboarding, Adult Learning Theory, Project Management, Needs Analysis, Stakeholder Communication, ROI Measurement, Agile Methodology, Change Management, Content Curation
Preferred skills
Experience in Commercial/Sales organizations, Industrial Tech B2B solutions, Kirkpatrick Model, Philips ROI Model, ADDIE, Cultural adjustments
Technologies
Workday Learning platform, Multimedia authoring tools, Learning Management Systems
Responsibilities
Design intuitive learning tools and sales programs; Conduct discovery and needs analysis with stakeholders; Partner with global commercial learning designers; Develop role-based and skill development training; Create measurement plans with key business metrics; Facilitate organizational development exercises.
Seniority
Mid-to-Senior, hands-on IC
