Instructional Designer
Core
Design high-impact learning experiences for functional onboarding, product education, and performance enablement for employees, clients, and partners.
Role type
Instructional Designer (Learning Experience Design)
Builds
In-depth guides, product walkthroughs, internal training modules, scalable enablement assets, training videos, and interactive guides.
Domain
SaaS / AI / Housing and Healthcare
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, adult learning principles, Figma proficiency, e-learning and motion design tools, technical concept translation, needs assessment, content auditing, framework establishment
Preferred skills
Degree in Instructional Design/Interaction Design/HCI, B2B SaaS onboarding experience, motion/visual storytelling background, LMS platform experience, performance evaluation frameworks
Technologies
Figma, Articulate 360, Rise, Storyline, Camtasia, After Effects, Premiere Pro, Skilljar, Lessonly, WorkRamp
Responsibilities
Design and develop instructional content for onboarding and enablement; Partner with SMEs to gather requirements and validate technical accuracy; Write scripts for training videos and product walkthroughs; Translate complex workflows into actionable learning experiences; Create interactive guides and motion graphics; Conduct needs assessments and usability testing; Establish frameworks to accelerate content creation; Audit and iterate content for accessibility and alignment.
Seniority
Mid-level, hands-on IC