Key Account Manager
Core
Manage and grow a portfolio of strategic retail customer accounts, driving commercial growth, retention, and wallet share through data-driven solutions.
Role type
Key Account Manager (Strategic Sales)
Builds
Long-term partnerships and revenue growth for high-potential retail accounts
Domain
Retail technology, SaaS, analytics, and consumer behavior
Deliverable
client delivery
Required skills
Key account management, strategic sales, commercial acumen, customer retention, revenue expansion, stakeholder management, senior-level negotiation, presentation, multi-priority management
Preferred skills
Retail technology/SaaS/analytics experience, retail operations knowledge, footfall analytics, business intelligence, CRM tools
Responsibilities
Manage strategic customer portfolio, build relationships with decision-makers, execute account growth plans, drive retention and value realization, expand accounts with additional products, lead renewals and negotiations, collaborate with internal teams, monitor performance metrics, provide sales forecasts
Seniority
Mid-Senior, hands-on IC
