Field Service Renewals Representative
Core
Maintain and grow sales within a defined customer base and geographical territory to improve retention of preventative maintenance contracts and increase revenue per customer.
Role type
Account-based sales representative (renewals & retention)
Builds
Preventative maintenance contracts and service agreements for building systems
Domain
Building management systems / Thermal management / Energy efficiency
Deliverable
product features
Required skills
Account management, sales strategy execution, customer relationship building, opportunity qualification, quota achievement, territory management
Preferred skills
Experience with preventative maintenance contracts, recurring service models, account-based sales
Technologies
Salesforce, Microsoft Office, Ace, Report to Web
Responsibilities
Manage retention activities within assigned service agreement customer base, serve as primary point of contact for assigned customers, develop detailed understanding of each account including key decision makers and equipment history, execute customer-focused sales strategies to improve retention and revenue growth, deliver increased sales against assigned quota, partner with district operations to improve service delivery, report progress and performance metrics to operations and corporate teams
Seniority
Individual Contributor, mid-level sales