CCR Service Account Rep
Core
Manage key accounts for fire protection projects, driving sales growth, retention, and preventive maintenance contract expansion.
Role type
Account Manager / Customer Care Representative
Builds
Fire protection project installations and preventive maintenance contracts
Domain
Fire protection services
Deliverable
client delivery
Required skills
sales, customer service, account management, relationship building, strategic planning, reporting
Preferred skills
ability to sell intangible services, independent thinking, creativity
Responsibilities
manage retention activities within assigned customers, secure increased spend from customers, act as primary point of contact for assigned customers, interface with district operations to improve service delivery, determine customer needs and develop strategies to meet account objectives, report progress and metrics to operation and corporate teams
Seniority
Individual Contributor, mid-level