IT Support Consultant
Core
Provide on-site and remote technical support, troubleshooting workstations, servers, and peripherals for clients in the Greater Philadelphia area.
Role type
IT Support Consultant
Builds
Client IT infrastructure including Microsoft 365, desktops, laptops, and servers
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows 11 support, Office applications support, independent troubleshooting, time tracking, documentation, project management
Preferred skills
Microsoft Windows certification
Technologies
Microsoft 365, Windows Office 365, TCP/IP
Responsibilities
Troubleshoot and resolve issues with workstations, servers, and peripherals; Install and configure Microsoft 365, desktops, laptops, and servers; Communicate with clients, teammates, and management; Track time spent on tasks; Produce documentation; Monitor and complete service requests; Lead short-term projects
Seniority
Individual Contributor
