Office Manager
Core
Manages and coordinates operational activities for funeral home, cemetery, and crematory operations, ensuring service quality and budget compliance.
Role type
Office Manager
Builds
Funeral home and cemetery operations
Domain
Funeral services and cemetery management
Deliverable
client delivery
Required skills
Accounts receivable and payable management, cash handling and bank deposits, inventory control, payroll administration, HR onboarding and file maintenance, customer record management, compliance auditing (SOX, IVT), report generation, vehicle record management, alarm system management, obituary coordination
Preferred skills
JD Powers understanding, stack ranking analysis, website content updates, newspaper obituary placement
Technologies
MS Office, typewriter, internet, basic office equipment, alarm systems
Responsibilities
Oversee collections of accounts receivable and verifications of accounts payable; manage petty cash, cash advances, and bank deposits; order supplies and control inventory for merchandise, vaults, and markers; coordinate funeral-related orders and installation services; process payroll and administer HR processes including new hire paperwork and I-9s; maintain customer records and update obituaries on the website and in newspapers; ensure compliance with SOX audits and training requirements; interact with families to provide compassionate service.
Seniority
Individual Contributor, operational level