Sr. Analyst, Digital Solutions / ServiceNow Analyst
Core
Support and optimize HR technology platforms (Workday, ServiceNow) to ensure data accuracy, system performance, and an excellent employee experience.
Role type
Sr. Analyst, HR Digital Solutions (HRIS)
Builds
HR service delivery and operational support for global teams
Domain
Human Resources / HRIS
Required skills
HRIS support, ServiceNow, Workday, HR process knowledge (Core HR, Talent Acquisition, Talent Management, Learning, Compensation, Payroll, Case Management), data auditing, reporting, system testing, stakeholder partnership
Preferred skills
troubleshooting, knowledge article creation, training material development
Technologies
Workday, ServiceNow
Responsibilities
Support HR technology platforms including Workday and ServiceNow; Manage user requests, troubleshoot system issues, and provide operational support; Maintain data quality through audits, reporting, and system reviews; Create and modify reports, dashboards, and KPI tracking tools; Support system testing, enhancements, releases, and implementation projects; Partner with internal and external stakeholders to improve HR processes and employee experience; Create and maintain knowledge articles, procedures, and training materials
Seniority
Senior, hands-on IC