Customer Care Advisor with German (6-Month Fixed-Term Contract)
Hybrid
Core
Primary point of contact for customers, resolving inquiries and complaints across phone, email, and chat channels while contributing to a positive customer experience.
Role type
Customer Care Advisor
Builds
Customer satisfaction and positive experience
Domain
Energy / Customer Service
Deliverable
client delivery
Required skills
Fluency in English and German, Conflict management, Workload prioritization, Analytical thinking, Emotional intelligence, Business process improvement
Preferred skills
French, Sustainability awareness, Agility core practices
Technologies
Phone, Email, Chat