Bilingual Customer Support & Lead Generation Specialist
On-site
Core
First point of contact for customers across phone, email, chat, and SMS, resolving inquiries, scheduling appointments, and converting leads.
Role type
Customer Support & Lead Generation Specialist
Builds
Customer service interactions and qualified sales leads
Domain
Customer Support / Lead Generation
Deliverable
dashboards & analysis
Required skills
Fluent English and Spanish communication, customer service experience, appointment scheduling, CRM/ticketing system usage, multitasking, attention to detail
Preferred skills
Sales experience, relationship-building, calm under pressure (via careerplan.io/jobs/BA-006-8A-B6E-1A-60F-bilingual-customer-support-lead-generation-specialist-at-resolvglobal)