Werkstudent:in Kundenbetreuer:in (w/m/d)

Enpal

Berlin💼 Full-time🗓 2026-07-09 → 2026-09-27

Core

Customer support for Enpal's integrated energy solutions (solar, storage, EV charging) via phone and email.

Role type

Student customer service representative

Builds

Customer support for Enpal's integrated energy solutions

Domain

Renewable energy / Customer service

Deliverable

client delivery

Required skills

German (C1), customer service experience, teamwork, problem-solving

Preferred skills

empathy, solution-oriented mindset, positive attitude

Responsibilities

Handle customer inquiries via phone and email, collaborate with operational teams to resolve issues, participate in product and process training

Seniority

Student (Werkstudent)

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About Enpal

Enpal is transforming its ERP landscape from a traditional D365 F&O setup into an Agentic Enterprise, a clean D365 core with an AI-native execution layer on top. AI-native product squads, organized by E2E process domain (D2O, O2C, P2P, SCE, R2R, MDG), replace traditional workstream towers. Each squad includes a Business Intent Owner (BIO), a Technology Orchestrator, Context Engineers, and Harness Engineers. This role sits in the Finance (R2R, O2C, MDG) squad and is a core contributor to building the agentic operating model that will power Enpal at scale.