Sales Operations Specialist
Core
Provide high-level support to internal and external sales teams to facilitate strong relationships and generate revenue by managing the sales process, order administration, and data integrity.
Role type
Sales Operations Specialist
Builds
Sales processes, order fulfillment, and Salesforce data integrity for F5's cybersecurity applications
Domain
Cybersecurity / Enterprise Software
Deliverable
product features
Required skills
Order processing, Salesforce administration, process improvement, cross-functional liaison, data integrity management, project management basics
Preferred skills
High-tech environment experience, process improvement identification, independent work in fast-paced environments
Technologies
Salesforce, Oracle, Microsoft Outlook, Word, PowerPoint, Excel
Responsibilities
Process purchase orders and resolve order issues; act as liaison between Field Sales, Inside Sales, Channel Sales, Revenue Operations, Global Services, Legal, Finance, and Accounting; monitor and maintain assigned programs (e.g., Traffix, Websafe); ensure integrity of Salesforce data; identify and implement process improvements; answer pre and post sales questions from sales teams; coordinate expedite requests and escalations.
Seniority
Individual Contributor, entry to mid-level