Técnico(a) de Campo em Manutenção de Equip. de Informática - Dispatch – Curitiba - PR
Core
Field technician responsible for on-site maintenance, diagnosis, and installation of IT hardware and software for clients.
Role type
Field IT Support Technician
Builds
Repairs and maintains desktops, laptops, printers, network devices, and servers for client sites.
Domain
IT Infrastructure / Hardware Support
Deliverable
client delivery
Required skills
hardware and software troubleshooting, network configuration, server and storage management, Windows OS administration, printer installation, data security principles
Preferred skills
intermediate English, negotiation, organization
Technologies
Windows, Office Suite, Network devices, Servers, Storages, Printers
Responsibilities
Perform corrective and preventive maintenance on hardware and software, resolve complex technical issues on-site, manage client tickets from start to finish, ensure compliance with business policies and SLAs, suggest process improvements
Seniority
Individual Contributor