Technicien informatique
Core
Provide technical support to users for common computer-related issues, diagnose and troubleshoot hardware and software incidents, and maintain workstations and IT tools.
Role type
IT support technician
Builds
IT tools and workstations for end-users
Domain
Insurance industry / General IT
Deliverable
client delivery
Required skills
hardware support, software troubleshooting, operating systems knowledge, system performance monitoring, technical documentation
Preferred skills
experience in a similar IT support role, relevant training in information technology
Technologies
workstations, IT tools
Responsibilities
diagnose and troubleshoot hardware and software incidents, install and configure workstations, monitor system performance, carry out equipment updates and checks, maintain documentation of interventions
Seniority
Entry-level to Mid-level, hands-on IC
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