Concierge Officer
Core
Provide excellent customer service, security monitoring, and administrative support at a premium Grade A Office Tower.
Role type
Concierge Officer
Builds
Building access control, visitor management, and tenant support services
Domain
Commercial Real Estate / Office Management
Deliverable
product features
Required skills
Customer service, access control management, visitor log maintenance, emergency protocol response, mail/package distribution, helpdesk portal management, confidentiality, multitasking, problem-solving
Preferred skills
Hospitality management experience, premium office environment experience, computer proficiency
Responsibilities
Greet and welcome visitors and tenants, manage access control systems, handle concierge requests and inquiries, distribute mail and packages, monitor security systems, respond to emergency situations, coordinate with maintenance teams, manage helpdesk portal and emails
Seniority
Entry-level to Mid-level, hands-on IC