Corporate Concierge
Core
First point of contact for employees and visitors at the SAP office, ensuring a warm, energetic, and engaging workplace experience while maintaining high standards of facility and meeting space operations.
Role type
Guest Services Ambassador (Corporate Concierge)
Builds
A pristine, functional, and welcoming office environment for SAP employees and clients.
Domain
Commercial Real Estate / Corporate Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Customer service, stakeholder management, room setup and AV coordination, vendor and contractor management, health and safety compliance, incident reporting, access control management, mail and courier handling, cost reduction initiatives, problem-solving under pressure, independent work, self-motivation, adaptability, verbal and written communication (English), honesty and trustworthiness.
Preferred skills
None explicitly stated.
Technologies
Visitor Management system, Teams, contractor management system, Audio-Visual equipment.
Responsibilities
Greet employees and visitors, manage meeting and event room bookings and setups, ensure meeting spaces are cleared and reset, coordinate with cleaning staff and vendors, handle mail and courier deliveries, issue and collect access cards, manage contractor sign-ins, report safety incidents and hazards, liaise with IT and business stakeholders.
Seniority
Individual Contributor, entry to mid-level.
