Workplace Services Coordinator
Core
Deliver exceptional client experience and high-touch service for executives within a select portfolio of commercial properties through ticket management, building readiness, and operational oversight.
Role type
Workplace Services Coordinator (Client-facing IC)
Builds
Executive workspace experiences and operational service delivery for commercial real estate clients
Domain
Commercial Real Estate / Workplace Services
Deliverable
product features
Required skills
Ticket management, client engagement, building readiness standards, SLA compliance, vendor partnership, data analysis, process improvement, event support, work order management
Preferred skills
Hospitality experience, commercial real estate knowledge, Google Suite proficiency
Technologies
Google Suite, ticketing platforms, work order systems
Responsibilities
Manage executive ticket requests and resolve issues; lead implementation of building readiness standards for executive spaces; conduct routine walkthroughs and assessments of workspace and soft services; partner with soft services providers to ensure service excellence; support client events and catering; collect and analyze data for reporting; brief leadership on local developments and workplace strategy.
Seniority
Mid-level, hands-on IC
