Guest Services Ambassador
Core
Deliver exceptional reception and concierge experiences at a client office in Washington, DC, creating memorable first impressions for employees, business clients, and candidates.
Role type
Guest Services Ambassador (Reception/Concierge)
Builds
A productive, welcoming workplace environment for JLL's client offices
Domain
Commercial Real Estate / Corporate Office Services
Deliverable
product features
Required skills
Customer service, visitor management, parking coordination, courier/mail handling, IT proficiency, multitasking
Preferred skills
Hospitality experience, facilities management knowledge, visitor management systems expertise
Responsibilities
Welcome guests and assist with arrival/departure, track visitors using established systems, manage parking and vehicle logs, coordinate security access cards, support on-boarding/off-boarding processes, manage courier services and mail
Seniority
Individual Contributor, entry-to-mid level