Guest Care Associate Hilldale
Core
Provide courteous customer service in person or by telephone, operate cash registers, assist with self-checkouts, and process financial transactions including credits, refunds, and coupons.
Role type
Guest Care Associate (Retail)
Builds
Customer transactions and service experiences for retail store guests
Domain
Grocery retail
Deliverable
product features
Required skills
Cash handling, customer service, self-checkout operation, financial transaction processing, inventory location knowledge, safety and sanitation compliance
Preferred skills
Prior retail experience, verbal communication, organizational skills
Technologies
Cash registers, self-checkout systems, check-stand equipment
Responsibilities
Answer incoming calls and direct them to appropriate departments, process guest services transactions such as credits and refunds, operate cash register and assist with self-checkouts, maintain a clean and well-stocked department, comply with company policies regarding security and cash handling, communicate store programs and specials to customers
Seniority
Entry-level