Key Account Manager
Core
Lead commercial activities, supervise the Key Account team, and drive pre/post-sales strategies for the Division's Top Customer.
Role type
Senior Key Account Manager (Team Lead)
Builds
Strategic account plans, revenue growth, and customer satisfaction for top-tier industrial clients.
Domain
Industrial automation / Measurement & Control instrumentation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic sales planning, team supervision and coaching, pipeline management, forecasting, SLA management, cross-functional collaboration, new product enablement, CRM reporting, stakeholder negotiation
Preferred skills
Electronics/industrial applications experience, capital equipment sales, data analysis, adaptability, problem-solving
Technologies
CRM systems, NBS Next principles
Responsibilities
Supervise and coach the Key Account team to achieve revenue goals; Act in direct sales capacity for the Top customer; Develop and execute sales strategies based on NBS Next principles; Manage sales pipeline, forecasting, and annual planning; Oversee Service Level Agreements (SLAs) and ensure timely responses; Collaborate with Product Management and Operations to align product strategy with customer needs; Drive new product enablement and growth initiatives.
Seniority
Senior, hands-on IC with team leadership
