Workplace Experience Ambassador Team Lead
Core
Lead the Guest Services Ambassador team to manage reception operations, guest experience, and lobby management for JLL's Dublin office.
Role type
Senior IC workplace experience team lead
Builds
Reception services, guest check-in processes, and lobby environment
Domain
Commercial real estate / Workplace services
Deliverable
product features
Required skills
People management, customer service, team leadership, security protocol execution, scheduling, data tracking, stakeholder relationship management
Preferred skills
Hospitality/retail experience, IT proficiency, cross-functional collaboration
Technologies
Sign-in Enterprise, Internal ticketing system, G-mail, Google docs
Responsibilities
Manage day-to-day guest services operations and lobby space; Lead and schedule the GSA team; Ensure security protocols and visitor registration; Drive customer experience initiatives; Manage stakeholder relationships and internal communications.
Seniority
Senior, hands-on IC
