Workplace Experience Manager
Core
Lead and coordinate all workplace operations, hospitality, and facilities services for the San Francisco and LA offices to ensure a seamless employee experience.
Role type
Senior Workplace Experience Manager
Builds
High-quality office environments, event experiences, and operational workflows
Domain
Corporate Real Estate & Workplace Services
Deliverable
physical/clinical work
Required skills
Workplace operations management, hospitality and F&B coordination, vendor and contract management, budget management, stakeholder relationship management, process improvement, data analysis
Preferred skills
Workplace technology platforms (EMS, Cvent, Envoy), IWMS tools, Concur, Adobe, BOX, floorplan viewing software, workplace health and safety compliance
Technologies
EMS, Cvent, Envoy, IWMS, Concur, Adobe, BOX
Responsibilities
Lead reception, hospitality, pantries, conference rooms, office services, catering, internal events, and facilities management; Oversee planning and execution of meetings and visitor services; Manage day-to-day office operations including walkthroughs, inventory, and maintenance; Build and improve standard operating procedures and service standards; Develop relationships with internal stakeholders, clients, and vendors; Partner with Facilities, Real Estate, and other teams on office moves and projects; Manage Workplace Experience budgets and cost-saving opportunities
Seniority
Senior, hands-on IC
