Expert Inbound, Nashville | On site |
Core
Manage high-volume inbound business sales calls to identify customer needs and recommend suitable wireless solutions, including data plans and enhanced services.
Role type
Inbound business sales representative
Builds
Wireless solutions and service plans for small and medium business and enterprise segments
Domain
Telecommunications / Wireless
Deliverable
product features
Required skills
Customer discovery, sales quoting, fraud prevention, lead qualification, post-sale support coordination, Microsoft Office Suite proficiency, CRM/dialer tools usage
Preferred skills
Prior inbound/outbound commissioned sales experience, business customer service experience
Responsibilities
Conduct discovery conversations to recommend products and price plans, validate new business customers and prevent fraudulent activity, facilitate deal partnerships with field sales teams, provide post-sale support for billing and device issues
Seniority
Entry-level, individual contributor