Manager, Field Technology
Core
Manage field technology and CRM adoption for US Commercial teams to enhance user experience and operational efficiency.
Role type
Manager, Field Technology
Builds
Veeva CRM enablement platforms and field technology solutions for US Commercial field teams
Domain
Biotechnology / Pharmaceutical Commercial Operations
Deliverable
product features
Required skills
CRM system management, project leadership, cross-functional collaboration, data analysis, training program development, IT resource oversight
Preferred skills
Veeva CRM expertise, Salesforce experience, Project Management certification, MBA
Technologies
Veeva CRM, Salesforce, Excel
Responsibilities
Lead cross-functional projects for new field technology deployment, manage continuous improvement projects for CRM usability, oversee field service desk operations, conduct training gap analysis and user satisfaction measurement, create comprehensive utilization reports, troubleshoot large-scale technology issues
Seniority
Manager, hands-on leadership