Assoc. Director, Field Operations (Veeva CRM)
Core
Managing the company's Veeva CRM platform and applications for field teams to ensure productivity, compliance, and data integrity.
Role type
Senior Sales Operations Manager (Veeva CRM)
Builds
Veeva Vault CRM configurations, reporting dashboards, and process improvements for field commercial teams.
Domain
Biopharmaceutical sales operations and commercial systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Veeva Vault CRM expertise, sales operations management, project management, team leadership, process improvement, data analytics, vendor management, budget management, database architecture understanding
Preferred skills
MBA, biotechnology/pharmaceutical industry experience, sales incentive compensation background
Technologies
Veeva Vault, Veeva Events, Salesforce.com, Microsoft Excel, PowerPoint, Word
Responsibilities
Lead development of Veeva CRM policies, oversee tactical implementation of Veeva modules, partner with cross-functional teams to manage CRM system, establish scripts and coordinate User Acceptance Testing, provide analytics on activity level data, manage user security and licenses, identify and execute system modifications to optimize Veeva systems.
Seniority
Senior, hands-on IC with management responsibilities