Assistant Director of Catering Operations
Core
Overseeing the planning and organization of the Brown Dining catering division, leading a team of managers and union employees, and ensuring high-quality services and menu packages.
Role type
Senior IC catering operations manager
Builds
Catering services and event execution for university clients and community members
Domain
Higher education food service and catering
Deliverable
product features
Required skills
Team leadership, budget management, menu development, sales strategy, food safety compliance, client relationship management, data analysis, conflict resolution, staff training
Preferred skills
Union environment management, culinary knowledge, event planning software proficiency, RI Food Safety and Bar Code certification
Technologies
MS Office suite, catering or event planning software
Responsibilities
Lead and mentor managers and union staff to maintain high performance and collaboration. Ensure compliance with food safety, sanitation, and budget standards. Develop strategies to increase membership, sales, and community engagement. Partner with clients to define visions for high-profile events and coordinate menu tastings. Analyze sales and revenue data to evaluate project success. Manage function expenses and compile billing details. Solicit and follow up on client feedback.
Seniority
Senior, hands-on IC with supervisory responsibility