Support Coordinator II - Sleep Disorder Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient flow, scheduling, and patient intake for a multi-specialty sleep disorder clinic.
Role type
Mid-level administrative support coordinator
Builds
Smooth outpatient clinic operations and patient scheduling
Domain
Healthcare / Ambulatory Care
Required skills
Scheduling, patient intake, insurance verification, medical records management, customer service, data entry, communication
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency, CMA certification, billing/coding certification
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain medical records; schedule diagnostic testing and procedures; manage patient intake and co-pay collections; act as single point of contact for patients and caregivers; facilitate communication between patients and care team.
Seniority
Intermediate, hands-on IC