Healthcare Virtual Assistant | Colombia
Core
Provide administrative and patient support to U.S.-based medical clinics, including answering calls, scheduling appointments, managing EMR/EHR, and verifying insurance benefits.
Role type
Healthcare Virtual Assistant (Administrative Support)
Builds
Patient appointment schedules and accurate Electronic Medical Records (EMR/EHR) for US medical practices
Domain
Healthcare / Medical Administration
Required skills
Patient communication, Appointment scheduling, EMR/EHR management, Insurance verification (VOB), Prescription refill coordination, HIPAA compliance, Medical terminology, Multitasking, Problem-solving, Detail-oriented work
Preferred skills
Medical billing experience, US clinic support experience
Technologies
EMR/EHR systems, Healthcare management software (via careerplan.io/jobs/C9-006-04-F68-healthcare-virtual-assistant-colombia-at-snapscale)
Responsibilities
Answer inbound patient calls, Schedule and coordinate patient appointments, Maintain and update Electronic Medical Records, Perform Verification of Benefits, Assist with prescription refill coordination, Communicate with patients and clinic staff, Ensure HIPAA compliance
Seniority
Mid-level, hands-on IC