Medical Office Assistant
Core
Front desk and clinical support role ensuring smooth clinic operations, patient intake, and administrative coordination for outpatient mental health care.
Role type
Medical Office Assistant (hybrid front desk/clinical support)
Builds
Efficient outpatient clinic workflows and patient care experiences
Domain
Mental health / Neurological care / Outpatient clinic operations
Required skills
Patient intake and scheduling, EHR documentation, insurance verification, vitals collection, supply management, operational metrics tracking, regulatory compliance
Preferred skills
Medical Assistant certification, multi-location clinic operations, behavioral health workflows
Technologies
EHR systems
Responsibilities
Welcome patients and manage check-in/check-out processes, collect and verify insurance and demographic data, assist providers with rooming and vitals, coordinate scheduling and billing with central teams, monitor supply levels and submit orders, track operational metrics like patient volume and turnaround times, ensure compliance with clinic protocols and safety standards
Seniority
Mid-level, hands-on IC
