Support Coordinator - OC Rad Onc - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient flow, appointment scheduling, patient intake, and insurance processing for a multi-specialty ambulatory clinic.
Role type
Support Coordinator II (Administrative/Clinical Operations)
Builds
Smooth outpatient clinic operations and patient care coordination
Domain
Healthcare / Ambulatory Oncology
Deliverable
Dashboards & analysis (patient flow data) | Product features (scheduling & intake systems)
Required skills
Appointment scheduling, patient intake, insurance verification, medical records management, customer service, data entry, referral processing
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency, Medical Assistant certification
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain outside medical records; schedule diagnostic testing and consultations; manage patient co-pay collections and financial risk assessments; act as single point of contact for patients and caregivers; distribute messages to medical personnel via email/text/voicemail; assist with billing audits and charge corrections.
Seniority
Intermediate, hands-on IC
