New Patient Coordinator Financial Counselor
Core
Facilitate new patient appointments and financial counseling for the Dana-Farber Cancer Center clinical affiliation at South Shore Hospital.
Role type
New Patient Coordinator / Financial Counselor
Builds
Patient access workflows, financial clearance, and appointment scheduling for oncology patients.
Domain
Healthcare / Oncology / Medical Billing
Deliverable
client delivery
Required skills
Insurance verification, financial counseling, appointment scheduling, medical records coordination, Epic system navigation, patient communication, billing procedures, data entry, problem-solving
Preferred skills
Oncology experience, managed care policy knowledge, Microsoft Office proficiency, prior hospital registration/billing experience, associate degree
Technologies
Epic, Aria, Microsoft Office
Responsibilities
Guide patients through the appointment process and schedule visits; collect clinical, demographic, and insurance data; verify insurance eligibility and obtain authorizations; explain financial options and assist with financial assistance applications; coordinate with billing and clinical staff for urgent cases; manage patient account correspondence and deposits.
Seniority
Individual Contributor