Support Coordinator II - Torrance-BCO PT & OT Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient clinic flow, patient scheduling, intake, and billing for a multi-specialty ambulatory surgery department.
Role type
Support Coordinator II (Administrative/Operations)
Builds
Efficient outpatient clinic operations and patient care coordination
Domain
Healthcare / Ambulatory Surgery Center
Deliverable
Dashboards & analysis (scheduling, billing, patient flow)
Required skills
Patient scheduling, insurance verification, medical records management, customer service, data entry, referral processing, co-pay collection
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency
Technologies
Microsoft Outlook, GE Centricity Business, Cerner, PBAR
Responsibilities
Coordinate multiple appointments across multi-specialty services; verify insurance benefits and obtain authorizations; schedule surgeries, diagnostic testing, and consultations; manage patient intake and encounter registration; collect co-pays and prepare charge tickets; act as liaison between clinic and referring physicians; resolve complex customer service issues.
Seniority
Intermediate, hands-on IC