Customer Delivery Specialist with German
Core
Act as a contact person for business customers, ensuring timely and efficient delivery by monitoring and coordinating with internal and external service partners/suppliers.
Role type
Customer Delivery Specialist
Builds
Customer-facing service delivery and order realization for corporate, public, and private clients in the telecom sector.
Domain
Telecommunications / B2B Service Delivery
Deliverable
client delivery
Required skills
German (B1/B2 spoken and written), order processing, CRM and ordering system usage, proactive communication management, coordination of requests and escalations, MS-Office proficiency, knowledge of current telecom technologies.
Responsibilities
Process customer orders and collect missing data; ensure timely order realization through coordination and monitoring; manage proactive communication with customers, vendors, and internal units; coordinate and document requests and escalations in CRM systems.
