Spezialist Auftragsmanagement (m/f/d)
Core
Managing order administration in SAP from order to delivery, overseeing customer service processes, and ensuring customer satisfaction.
Role type
Order Management Specialist
Builds
Order fulfillment and customer service processes
Domain
Manufacturing / Industrial Vacuum Technology
Deliverable
client delivery
Required skills
SAP administration, order processing, logistics, supply chain management, customer communication, report creation, cross-departmental collaboration, MS Office (Excel), ERP systems
Preferred skills
Technical background with business/marketing studies, international optimization project experience, intercultural management, negotiation skills
Technologies
SAP, MS Office (Excel), ERP systems
Responsibilities
Administer orders in SAP from order to delivery, maintain master data in SAP, monitor customer service performance, communicate with customers, establish communication channels between customer service, sales offices, and other departments, create regular reports and analyses, participate in international optimization projects, ensure customer satisfaction
Seniority
Mid-level, hands-on IC