Order Management Specialist
On-site
Core
Process customer requests and orders in SAP, verify order details, and communicate shipping updates to customers.
Role type
Order Management Specialist
Builds
Order confirmations, shipping updates, and fulfillment coordination
Domain
Manufacturing / Operations
Required skills
SAP, Microsoft Dynamics CRM, Microsoft Teams, Excel, order verification, cross-functional collaboration
Responsibilities
Process customer requests and orders in SAP, verify order details including pricing and delivery timelines, communicate with customers regarding order confirmations and shipping updates, work cross-functionally with sales and logistics teams, identify and escalate order discrepancies, maintain accurate records of orders and communications, assist with order-related reports
