Order Management Specialist
Core
Processing customer orders, verifying details, and coordinating fulfillment across sales, logistics, and warehouse teams.
Role type
Order Management Specialist
Builds
Order confirmations, shipping updates, and fulfillment coordination
Domain
Manufacturing / Operations
Deliverable
client delivery
Required skills
SAP, Microsoft Dynamics CRM, order verification, cross-functional collaboration, discrepancy escalation, report generation
Preferred skills
Associate's degree, SCM/back-office experience, technical industry background, Microsoft Excel proficiency
Technologies
SAP, Microsoft Dynamics CRM, Microsoft Teams, Microsoft Office
Responsibilities
Process customer requests and orders in SAP, verify order details including pricing and delivery timelines, communicate with customers regarding order confirmations and shipping updates, work cross-functionally with sales and logistics teams, identify and escalate order discrepancies, maintain accurate records of orders and communications, assist with order-related reports
Seniority
Entry-level, operational IC
